Terms and Conditions

These Terms and Conditions govern the use of this website, which is owned and managed by Pilot Medical Group Pte Ltd (hereinafter referred to as “Pilot Medical Group”).

We invite you (the “user”) to read these Terms and Conditions carefully, as they contain important information regarding our services and the use of the Pilot Medical Group website. By using this website, you signify that you have read, understood, and accepted these terms. The user is responsible for compliance with all applicable laws and regulations in any jurisdiction.

Medical Disclaimer

Nothing on this website shall be construed as medical advice or an encouragement from Pilot Medical Group to make any specific health or financial decision. You are advised to obtain independent professional advice before taking any action in relation to the information or clinical matters raised on this website.

1. Intellectual Property and Copyright

Copyright of the pages, screens, information, and materials contained within this website is owned by Pilot Medical Group unless otherwise indicated. All company names, logos, design marks, and slogans are trademarks of their respective owners.

Usage: No material, graphic, or image from this website may be appropriated, modified, reproduced, or distributed in any way without the prior written permission of Pilot Medical Group.

Links: No party is permitted to establish hyperlinks to this website without prior written authorization.

2. Third-Party Content and Hyperlinks

This website may contain links to external sites or content posted by third parties. Pilot Medical Group does not control, maintain, or endorse these external sites. We are not responsible for errors, omissions, or the privacy and security practices of third-party websites. Accessing external links is entirely at the user’s own risk.

3. Confidentiality

Pilot Medical Group undertakes to guarantee the confidentiality of all information provided by users or third parties within the scope of our services. We will not disclose such information to any other entities, except where required by applicable law, administrative order, or judicial mandate.

4. Personal Data and Cookies

Use of this website may involve the collection of personal data through functional cookies necessary for browsing and contract establishment. If you submit queries or feedback, you will be required to provide data such as your name and email address. All data is processed in accordance with our Privacy Policy and the Personal Data Protection Act 2012 (PDPA).

5. Liability and Warranties

While this website was developed with the user’s interests in mind, Pilot Medical Group provides all content on an "as is" basis.

We do not warrant that the website or its functions will meet specific needs or be error-free.

We make no warranties regarding the accuracy, adequacy, or completeness of the information and materials provided.

Pilot Medical Group expressly disclaims liability for errors or omissions, system malfunctions, or damages resulting from the inability to use the website.

6. Exclusion of Liability

Except in cases of willful misconduct or gross negligence, Pilot Medical Group’s total contractual liability to the client is limited. We give no warranties of any kind—implied, express, or statutory—including but not limited to the warranties of non-infringement of third-party rights, merchantability, or freedom from computer viruses.

7. Modifications

Pilot Medical Group reserves the right to make changes to this website, its products, services, or programs at its sole discretion and without prior notice. Materials may include technical inaccuracies which are corrected periodically.

8. Access Control

Pilot Medical Group reserves the right to deny website access to any individual or entity at any time and without prior notice.

9. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. To settle any disputes arising from these terms, the courts of the Republic of Singapore shall have exclusive jurisdiction.